Couriers & Last Mile Delivery

A byproduct of the recent growth in online sales – groceries, takeout food, clothing, home goods, and a variety of other consumer products, is significant expansion of the delivery market to consumers, who expect efficient and speedy delivery of the product they have ordered.
As micro-mobility vehicles – electric bikes and scooters become increasingly popular, they have become a perfect choice for last-mile delivery, and a new courier model has evolved – drivers who use their privately owned vehicles for deliveries.

Many businesses are opting for third party delivery models instead of, or together with, their inhouse fleets. With all these new delivery models, businesses now have an even greater need for visibility and control over their delivery operations and KPIs. Drivers who use their privately owned vehicles for deliveries have a greater need to protect theirs and their vehicle’s safety.

Ituran’s Tick Track solution helps track and manage almost any type of electric micro-mobility fleet – inhouse or shared third party vehicles. A simple device installed on the vehicles, provides real-time location information on any delivery vehicle directly to a mobile / desktop application. The data received helps plan delivery operation efficiency when alerts are received about irregular vehicle use (avoiding excessive speed limits, vehicle tilting which may indicate theft or usage outside of pre-defined hours, which may also be a sign of theft) while protecting the safety of the drivers, with alerts that are sent to a predefined recipient (vehicle owner, fleet manager or any other person) when their safety may be compromised. And the data is saved for 30 days.

All this data helps fleet managers improve delivery capacity, optimize last mile operations and benefit from reduced operational costs while achieving a significant competitive advantage. Moreover, when the vehicles used for delivery are actually owned by the couriers – the drivers benefit from safety features such as alerts about excessive speeding, and anti-theft alerts such as misuse outside of pre-defined hours.

Ituran’s solution for micro mobility vehicles used for deliveries serves both fleet managers operating both inhouse fleets and/or third-party vehicles, and drivers who use their private vehicles to make deliveries for delivery companies.

It’s a win-win situation for all involved parties!